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jozef
12-23-2019, 03:26 AM
Please I would like to warn everyone to stay away from buying anything from: Shop-Ping.Be
The are bunch of liars.
Thanks,
joe

yogi_bear
12-23-2019, 03:29 AM
Why is that?

jozef
12-23-2019, 03:46 AM
I bought a Joola Rosskopf Emption PB-c from them, thy sent me a fake blade without a box and serial number.
the top plays of wood on the blade are terrible, when I complain about the fake blade an the box they said Joola is not providing the nice black boxes anymore. I rang Table Tennis 11 and the blades are coming in a very nice black boxes. I paid for post-be, which takes about 7 days to come to Australia. They shipped the blade by some shitty DHL post it took whole month to arrive. I bought it from Belgium but the fake blade was shipped from Germany.

splasher78
12-23-2019, 04:56 AM
Hmm. That's weird. Sucks that happened to you. I've purchased a VICTAS blade from them because they had one in my desired weight and it arrived to the USA in a week with no problems. I also paid with paypal. In my experience, most if not all TT vendors i've purchased from take paypal which is usually a safe transaction. If you paid with paypal you can open a case through paypal. If credit card, I believe you can open a case with your credit card company if you've no success with Ping.be.


I bought a Joola Rosskopf Emption PB-c from them, thy sent me a fake blade without a box and serial number.
the top plays of wood on the blade are terrible, when I complain about the fake blade an the box they said Joola is not providing the nice black boxes anymore. I rang Table Tennis 11 and the blades are coming in a very nice black boxes. I paid for post-be, which takes about 7 days to come to Australia. They shipped the blade by some shitty DHL post it took whole month to arrive. I bought it from Belgium but the fake blade was shipped from Germany.

yoass
12-23-2019, 09:02 AM
The shop-ping.be peoplez are active and responsive in regional TT boards, with no complaints like the OP's.

It's a bad story, certainly.

yogi_bear
12-23-2019, 11:49 AM
Maybe the aluminum case was sold separately in their store hehehe

Tuppe
12-23-2019, 12:10 PM
I never experienced any problems with shop-ping.be. According to my experiences, shop-ping is a reliable provider of table tennis equipment.

jozef
12-23-2019, 12:30 PM
I never experienced any problems with shop-ping.be. According to my experieces, shop-ping is a reliable provider of table tennis equipment.
Not reliable for me, there are bunch of liars.

yogi_bear
12-23-2019, 02:41 PM
Did you contact Joola and confirm about the authenticity of the blade?

vik2000
12-23-2019, 03:12 PM
Please I would like to warn everyone to stay away from buying anything from: Shop-Ping.Be
The are bunch of liars.
Thanks,
joe

If you are going to shame a shop, at least provide more details of your story, like posting pictures of your invoice and the blade.

I don't know why any shop would try to even scam anyone if they accept PayPal. They side with purchasers most of the time and my experience has always been positive with PayPal. That's the key reason I was comfortable buying from prott.vip which seems to get mixed reviews.

jozef
12-24-2019, 03:32 AM
I am not trying to shame anybody, ask them why they did it:
1 - I bought the blade from shop- ping.be, they lied they had it in stock but sill asked me to pay for it,
2 - I bought the blade from Belgium, they shipped it from Germany,
3 - I paid for b-post which takes about a week to get to Australia they shipped it by some shitty DHL it took over 4 weeks to arrive in Australia,
4 - the blade should come in a nice black box with serial number on it, it did come with no box, I asked them about the box they lied that Joola stopped providing them, I rang table tennis 11 and the blades are coming
in a nice black boxes.
5 - I receive a fake blade without a box and a serial number the top wood is terrible,
Please write/call to them asking why they did it and do not try to say I am trying to shame a good shop.

splasher78
12-24-2019, 03:49 AM
Jozef, have you tried to at least resolve the issue with shop-ping.be? I'm almost sure they will do what they can to accommodate you. I understand you are upset, unsatisfied, but at least try and put your feelings aside to come to a reasonable solution. In my experience, no decent or reputable TT shop is out to take advantage of people, its just not good for business on both parties, and the scam businesses never last, especially not as long as Shop-ping.be. I hope you come to a resolution.

I am not trying to shame anybody, ask them why they did it:
1 - I bought the blade from shop- ping.be, they lied they had it in stock but sill asked me to pay for it,
2 - I bought the blade from Belgium, they shipped it from Germany,
3 - I paid for b-post which takes about a week to get to Australia they shipped it by some shitty DHL it took over 4 weeks to arrive in Australia,
4 - the blade should come in a nice black box with serial number on it, it did come with no box, I asked them about the box they lied that Joola stopped providing them, I rang table tennis 11 and the blades are coming
in a nice black boxes.
5 - I receive a fake blade without a box and a serial number the top wood is terrible,
Please write/call to them asking why they did it and do not try to say I am trying to shame a good shop.

lasta
12-24-2019, 03:50 AM
I am not trying to shame anybody, ask them why they did it:
1 - I bought the blade from shop- ping.be, they lied they had it in stock but sill asked me to pay for it,
2 - I bought the blade from Belgium, they shipped it from Germany,
3 - I paid for b-post which takes about a week to get to Australia they shipped it by some shitty DHL it took over 4 weeks to arrive in Australia,
4 - the blade should come in a nice black box with serial number on it, it did come with no box, I asked them about the box they lied that Joola stopped providing them, I rang table tennis 11 and the blades are coming
in a nice black boxes.
5 - I receive a fake blade without a box and a serial number the top wood is terrible,
Please write/call to them asking why they did it and do not try to say I am trying to shame a good shop.

I never ordered from them and I do understand you getting something you are not satisfied with and need to vent.

But:

1-2. Europe is an integrated economy (the rest of the world should learn from this), its not odd to have a shopfront in one country and fulfilling center in another, nothing shaddy here.

3. DHL is more or less the default international courier for Germany, even if you ordered from local post, chances are DHL or a similar company would be involved in the international dispatch section.

4. This is personal, but the first thing I do is crumple up and throw away any boxes I get. Couldn't care less if its nice black or hot pink. If they wanted to save some money on international shipping by having smaller dimensions, then who cares?

5. If there is a serial, check with Joola. If its fake, return it. What does top wood is terrible indicate? Jointed veneers? Every manufacturer does that.

jozef
12-24-2019, 04:18 AM
I am very sorry but please keep the info about integrated Europe to yourself I have bought 100 times some ping pong stuff from table tennis 11 and never ever I had it shipped from Germany or Belgium - I do not take your shaddy thinking.

they asked me to pay for b-post which takes about a week to come to Australia and they shipped it by shitty DHL which took a month for the blade to arrive, it is shaddy way of doing business and it is shaddy your way of thinking.
If it is personal about the boxes than please keep to yourself I do not need your advice what to do with blade boxes, the blade is coming in a very nice box and I need it.
I paid for blade in box shipping if they want to save on shipping than they are stilling money from me.

Yes there is a serial number on the box because I bought the same blade 2 months back.
As I said keep the technical info about veneers to yourself, I have been playing ping pong buying blades and rubbers for 55 years and I do not need your sheddy information

lasta
12-24-2019, 04:29 AM
Merry Christmas to you too.

perham
12-25-2019, 05:58 PM
B-post is slower than DHL. There’s no way anything gets shipped from Belgium to Australia in 7 days. That’s just not possible unless you pay more than 100euro on the shipping. I had a blade shipped from AU to Belgium by EMS and that took around 30 days to arrive.

Shop-ping is ok. They’re not the biggest or the best in Belgium, but they’re quite reliable.

silvershamaa
12-25-2019, 08:50 PM
I am not trying to shame anybody, ask them why they did it:
1 - I bought the blade from shop- ping.be, they lied they had it in stock but sill asked me to pay for it,
2 - I bought the blade from Belgium, they shipped it from Germany,
3 - I paid for b-post which takes about a week to get to Australia they shipped it by some shitty DHL it took over 4 weeks to arrive in Australia,
4 - the blade should come in a nice black box with serial number on it, it did come with no box, I asked them about the box they lied that Joola stopped providing them, I rang table tennis 11 and the blades are coming
in a nice black boxes.
5 - I receive a fake blade without a box and a serial number the top wood is terrible,
Please write/call to them asking why they did it and do not try to say I am trying to shame a good shop.

About the shipping issues, that's not quite believable because DHL is actually one of the fastest shipping providers, used by TT11 as well. They ship to almost anywhere in the world within 3-7 days.

merrybat
12-25-2019, 11:25 PM
OP can you please post a picture of your original Joola blade in comparison the the presumably fake one? It would indeed be strange for one of the blades to not have a serial number while the other one does. It could of course be explained by them being produced for different markets but that is something one would have to ask Joola. That same thing could apply to the box issue aswell as the differing veneers.

Furthermore, can you provide Screenshots of your conversation with the shop?

mart1nandersson
12-26-2019, 12:20 AM
Deutsche Post (the formerly German state owned postal service) bought DHL several years ago. "Standard" post going out of Germany is quite often handled by DHL (i.e. the "non express" part of DHL). "B post" will most likely always be handled by DHL when the package is being dispatched abroad.

Caxoera
12-26-2019, 03:01 AM
Last year I bought a Cornilleau Gatien Conquest from them and everything went pretty well.

tsubasa
12-26-2019, 07:38 AM
My experience was also flawless.

Shop-Ping.be
11-15-2020, 02:05 PM
I am not trying to shame anybody, ask them why they did it:
1 - I bought the blade from shop- ping.be, they lied they had it in stock but sill asked me to pay for it,
2 - I bought the blade from Belgium, they shipped it from Germany,
3 - I paid for b-post which takes about a week to get to Australia they shipped it by some shitty DHL it took over 4 weeks to arrive in Australia,
4 - the blade should come in a nice black box with serial number on it, it did come with no box, I asked them about the box they lied that Joola stopped providing them, I rang table tennis 11 and the blades are coming
in a nice black boxes.
5 - I receive a fake blade without a box and a serial number the top wood is terrible,
Please write/call to them asking why they did it and do not try to say I am trying to shame a good shop.


Hello everyone,

I have just foudn this subjects and I want to react about this matter :
- When Jozef contacted us, we had the blade on stock. When he ordered, we sold in the sametime the blade
- in order to win some delivery days, we arrange the delivery with Joola self, who's shipped directly the blade to Jozef by DHL
- Jozef contact us that there was no quality boxes with the blade. We contacted Joola who told to us that they stopped with this kind of packaging. I explained also to Jozef that there was also no communication of us that the requested packaging was not an obligation, also no mentionned on our site. Packaging can always adapter by the brands (in this case, Joola)
- Next to this, we never hear that the blade received was a "fake blade". It could be very strange, for sure that it's Joola Germany self who has sent the blade ...... For this problem, I suggest to Jozef to send us the pictures of the blade : so we will tackle this with Joola but it should be very strange.
- Jozef ask us to take back the blade : for us, it was not a problem, only we were not agreed to support the return cost because the blade was sold with usual sales conditions as usual and all sales we do. We were to refund the blade as soon as we received it. We receive the blade but we were request to pay the return charges, so we refused the delivery.

Proposal is still valid : we are agree to take the blade back and refund it if Jozef send us the blade back without any return devlivery charges for us and the blade is still in the original state.

Have a nice day and stay safe !

Pierre-Marc Bureau
Managing Director Shop-Ping.be

Giangt
11-15-2020, 07:19 PM
This is a bit late, but Jozef you should at least contact Pierre-Marc how u can solve this if you still have the blade.

Shop-Ping.be
11-16-2020, 09:30 AM
This is a bit late, but Jozef you should at least contact Pierre-Marc how u can solve this if you still have the blade.


You are right. We saw the post only yesterday, reason that I reacted directly. I thing it's always important to react, for bad or good situation too ;-)

souza13alex
11-25-2020, 11:42 AM
You are right. We saw the post only yesterday, reason that I reacted directly. I thing it's always important to react, for bad or good situation too ;-)
Yes, I think this is a normal situation for any business relationship.