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A recent order from China went quite south unfortunately and I am curious whether or not anyone has had similar experiences. Long story short, I placed an order with Prott (This is actually not his fault in any way and it's quite likely he is out of pocket as a result) but essentially, I placed an order for Long 5 + DHS NEO National BH/FH, a beautiful new Li-Ning racket case as well as a commercial version of the 2015 world championships jersey for China. Because the jersey wasn't immediately available (I made it clear to Prott how urgent the order was as I was supposed to be attending a tournament over the weekend) Prott kindly decided to send the Blade/rubbers/case the day of the order and send the shirt the day after. I was surprised by this as I am aware of the cost of making a DHL Express delivery and given the shirt was only $12, I was impressed.
*However*, what I wasn't aware of is the fact that, despite Prott's efforts, given that the items came from mainland China and were sent via Hong Kong, the items were sent via a third party company. This third party company (going by their business standards, this is a third world* company), instead of sending the order with the Blade/Rubbers/Case, waited until the shirt arrived so that they only had to send 1 delivery and make extra money on the delivery fee because of this. As a result, instead of my order being dispatched on Monday it was dispatched today in late afternoon meaning it won't arrive until Monday. It's because of this that I will be missing my tournament which is a real shame and whilst I have considered attending with my current setup, it's age combined with rubbers that went long ago mean that there is essentially no point. I used DHL for another order and that quite literally was next day delivery.
I assumed this was a result of Prott misinforming me that he had sent the items on Monday however, after speaking with him, he gladly provided proof that the items were given to this third party company on Monday (I would have been surprised by Zhang just straight up lying for no reason when he could have simply sent the items the day after, when the shirt was available) meaning that this is entirely the fault of 'TakeSend', which as far as I can tell is a pretty large company in China. I'm not sure what I expected, but from a country where foreign spies are quite literally dragged from offices and executed in the courtyard, such laziness and disregard is surprising.
Naturally, this isn't Prott's fault in any capacity and this should not reflect on the website Prott.vip nor should it be a reflect of Zhang himself, but this is kind of bullshit.
TL;DR Don't bother, I'm just annoyed and English.
*However*, what I wasn't aware of is the fact that, despite Prott's efforts, given that the items came from mainland China and were sent via Hong Kong, the items were sent via a third party company. This third party company (going by their business standards, this is a third world* company), instead of sending the order with the Blade/Rubbers/Case, waited until the shirt arrived so that they only had to send 1 delivery and make extra money on the delivery fee because of this. As a result, instead of my order being dispatched on Monday it was dispatched today in late afternoon meaning it won't arrive until Monday. It's because of this that I will be missing my tournament which is a real shame and whilst I have considered attending with my current setup, it's age combined with rubbers that went long ago mean that there is essentially no point. I used DHL for another order and that quite literally was next day delivery.
I assumed this was a result of Prott misinforming me that he had sent the items on Monday however, after speaking with him, he gladly provided proof that the items were given to this third party company on Monday (I would have been surprised by Zhang just straight up lying for no reason when he could have simply sent the items the day after, when the shirt was available) meaning that this is entirely the fault of 'TakeSend', which as far as I can tell is a pretty large company in China. I'm not sure what I expected, but from a country where foreign spies are quite literally dragged from offices and executed in the courtyard, such laziness and disregard is surprising.
Naturally, this isn't Prott's fault in any capacity and this should not reflect on the website Prott.vip nor should it be a reflect of Zhang himself, but this is kind of bullshit.
TL;DR Don't bother, I'm just annoyed and English.