Butterfly Quality Broken blade after 20 hours of play

Tony's Table Tennis said:

Because the Butterfly China office did it themselves.
They did it based on stock that was imported by Butterfly China (they would import the SN into the system)
they don't have the full database of serial numbers to service the whole world, they only have access to SN of China's legitimate stock.

and secondly, it started because it was to combat the fakes in China (which is ALOT there).
I have seen many landed in SA waters, and its mostly from the likes of Ebay and Taobao. I had to explain to the customers that it is fake.

I would say it is a wise system to have, but then each region needs to do they own. And then when you have some one from Oceania, buys from Asia and want say Europe or NA to service it, then you get a pretty much awkward problem.

That is why in South Africa, I try to educate the consumers, it is not always about price, but supporting your channel distribution. There is a lot more than just saving a few bucks, there is customer service, warranty, marketing developing fund/budget support and funding to sponsor local players through sales generated from the legitimate channels.

Of course, it is consumer right to purchase online anywhere, but most times they can dodge import taxes and duties, thus out pricing local distributors, but then expect the whole channel to function, why they are not support locally. Then also complain when the brand isnt' doing enough in the country.

You just don't get win-wins. But for the sake of Butterfly blades, there are many fakes. In SA, there was once also a big batch of "half priced" tenergy 05 rubbers.

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Tony's Table Tennis said:

The quality on TTD has drop since I was last active few years ago. I had to ask some mods, where all the quality forumers gone (most still do appear, but don't post any more). Such a shame.

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PingBirdPong said:

Frankly I love the Chinese system. It makes Butterfly the only brand where you can be sure if your product is genuine or not. If I ever decide to move, I think I’ll just hoard a bunch of BTY products so I don’t have to deal with fakes. PS: I can find a bunch of “tacky” T05s on Taobao if anyone want them, it even comes with a protective film on the rubber like an H3!🤣

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Tell me about it. Long 5 with T05 and T64, both rubbers with film still on. my student shows up and said his cousin bought it for him as a gift.

The film wasn't the only part that look like H3, the super tacky topsheet can stick the ball on way longer than my legitimate H3.

So actual test. The student went back to his old setup.... I was a bit sad to be honest.

lodro said:

Yes, it is just us Riff Raff - members now and we all apologize for not coming up to your high standards. 😭😭

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Its not my high standards, it my reading of you incorrect info and what makes it worse, you trying to correct my insight of it with your incorrect info.

You asking me why Korea stock, asking NA and redirecting to Europe that no one can check your SN?

If you had ask Japan, you would have an answer. So hopefully your know better for next time, and any one else who ends up here, can understand how it works and actually get a check than than the assumption of "there is no verification system".

And I am not Pro Butterfly and am not defending them in any way what so ever (I don't use butterfly equipment any more, last one was Sriver). The most of my butterfly would be butterfly match shirts from pros, that I wear. Oh and some socks I bought.
However, if I just hold back and what you all conclude that there is no verification system, then this forum can really be Riff Raff

Tony's Table Tennis said:

Its not my high standards, it my reading of you incorrect info and what makes it worse, you trying to correct my insight of it with your incorrect info.

You asking me why Korea stock, asking NA and redirecting to Europe that no one can check your SN?

If you had ask Japan, you would have an answer. So hopefully your know better for next time, and any one else who ends up here, can understand how it works and actually get a check than than the assumption of "there is no verification system".

And I am not Pro Butterfly and am not defending them in any way what so ever (I don't use butterfly equipment any more, last one was Sriver). The most of my butterfly would be butterfly match shirts from pros, that I wear. Oh and some socks I bought.
However, if I just hold back and what you all conclude that there is no verification system, then this forum can really be Riff Raff

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Well then let's stop the whinging and whining and you give me a website or a email address that allows anybody
wherever they are in the world to check their BTY stuff for authenticity.
Because if the Chines can do it for their 1.4 billion people surely it can be done world wide......................if there is a will

Konrad Bak said:

Tony's Table Tennis:
"For Europe, the email is [email protected] "
Dukegaga :
"Btw, just a hint, butterfly is a Japanese company, if the email address doesn’t end in something like butterfly.co.jp it’s probably not butterfly you’re contacting"
Tony's Table Tennis:
"4) serial number match between blade and box is not a confirmation that the blade is fake or not. You will need to ask Butterfly Europe to check the legitimacy of the serial number."
ricospin :
"Many fake blades look pretty good nowadays so it could very well be fake"
Zwill :
"That is a real ZJ ZLC, so you shouldn't worry about that."

who can I trust?

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Do you have the hologram lens on the blade? If yes then you can be sure it is original.

passifid said:

Tbh you can't trust anyone. Even butterfly can check if the serial is real but the fakers use a real serial number often and just use the same one a thousand times.

The usual answer is if it plays well and has good finishing quality then it's butterfly. My 3 butterfly blades felt amazingly well sanded handles with unsanded but still smooth wings. Felt solid and not hollow and also had a nice ALC softness which is often wrong.

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This has always been bugging me about the whole "If the box serial number matches its real", like they make this amazing clone thats barely noticeable and they won't make a box with a matching serial? Weird.

Konrad Bak said:

genuine, authentic I will not say more because I have TBZLC/3 APOLONIA/2 MIZUTANI SPZLC and I had a lot of innerforce zlc, Apolonia/Mizutani ZLC around the 50 blades so I can judge what is authentic.
I have timo boll zlc with super white core that's why I think it is bad specimen (copy)

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Hmm, if you have so many BTY blades, and they were all good, and now you got just ONE bad one, why are you questioning BTY's quality again? I'm so confused.

Well I 'll be f ucked,
got answer from Aussie:

I asked :

Hi,I am interested to know if you offer a """ authenticity- verification service""" .This is in regards of a Butterfly innerforce blade ALC.I was told one could send the 11 digit code that is lazered onto the blade and any Butterfly agent would be able toconfirm if this is an authentic Butterfly blade.Kind RegardsLodro

here is the reply from Ariston Table Tennis Sales
Butterfly distributor for Australia
www.butterflyaustralia.comHi Lodro, To check authenticity, we require images of the blade as serial numbers can be copied from original.The images we require are :- Serial number (have to check the font as well)- Both surfaces of the blade (including handle)- Butterfly logo at the end of the handle.The clearer the image, the better chance I have to check authenticity. Best Regards,
Brett.

Konrad Bak said:

I accept the loss and repair the broken parts, but still Butterfly favourites needs to see this thread if people wants to buy FZD alc or FZD zlc and other overpriced blades because they must know if you buy Butterfly blade it can break without any damage.
I think it is not first time but people didn't want to feel shame and they blame yourself on first sight or they didn't know about broken parts and then didn't want snitch on forum because they will buy another blade. Butterfly has special "IDGAF" attitude with their clients and the brand.
The process of reading all comments from ex- perts gives more and more pressure and admin with his DM "people laugh about you" is like cherry on the top.

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Why are you still saying “without any damage”? It’s a second hand blade, unless there’s evidence saying otherwise it’s safe to say there were damage done to it before you bought it because it broke. Also, you are still not seeing the obvious problem with yourself, you said you’ve got 50 blades from Butterfly, and this is the only one that broke, that’s 1 out of 50. And there are tens of thousands if not millions of customers around the world, that means even if the 99.9999% of the blades sold are fine, there’ll still be quite a few that have damage on them, you can do the math yourself. You just got unlucky with one of those, and who can you blame but yourself? Because all the evidence points to that you didn’t check the blade carefully before buying second hand.

Konrad Bak;370717