Has anybody tried PONGBOT table tennis robots?

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Hi everyone,

I’ve recently come across a brand called PONGBOT that offers table tennis robots, and I’m considering purchasing one. They have three models listed on their online store (see the attached).

Has anyone here used any of the PONGBOT robots? I would love to hear your experiences and recommendations before making a decision.

Thanks in advance!

View attachment PONGBOT Table Tennis Robots.jpg
 
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wow this robot looks really interesting!!

which model are you considering? THe OMNI-S seems to mimic all the capabilities of the amacus prime or power pong omega for a fraction of the price. The pictures of the app UI look really easy to understand. i'm going to email them to ask if they can send me a manual.
 
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wow this robot looks really interesting!!

which model are you considering? THe OMNI-S seems to mimic all the capabilities of the amacus prime or power pong omega for a fraction of the price. The pictures of the app UI look really easy to understand. i'm going to email them to ask if they can send me a manual.
I'm considering getting an OMNI S PRO. I have looked through their website, particularly these instruction videos. It seems pretty easy to set up, to use, also highly advanced functional.
 
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wow this robot looks really interesting!!

which model are you considering? THe OMNI-S seems to mimic all the capabilities of the amacus prime or power pong omega for a fraction of the price. The pictures of the app UI look really easy to understand. i'm going to email them to ask if they can send me a manual.
Thanks so much! Should you have any questions, please email us at [email protected] and one of our team will get back to you very shortly.
 
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Hi everyone,

Thank you for your interest in PONGBOT products. As a representative of the official PONGBOT team, I'm here to assist you with any questions you may have about our products. Please feel free to reach out, and it will be my pleasure to help.

Looking forward to hearing from you. ^_^
Thanks! I've already been in touch with your team, and their service was prompt and professional. I highly appreciate it!
 
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I looked into Pongbot quite a bit before buying my Amicus Prime about 18 months ago. It's very well reviewed in China, and both the software and hardware are quite capable. Their robots are also a lot cheaper than the Amicus Prime, but in the end I was concerned about after sales support.

Based on my research the Pongbot machine has a few key pros and cons compared to the Amicus Prime (aside from the software/motherboard, the PowerPong Omega is the same as the Amicus Prime):

Pros:

Software - If you've never used the Amicus Prime's software, you have no idea how stupid it is. It's been out for many years and it literally can't even get simple things like changing the name of a drill consistently correctly. The software for the Pongbot machine appears to actually be something from 2024 and not from 2004.

Ball direction control - The Amicus series ones use a deflector to change the direction of the ball. This has some big downsides. First is that when you serve the ball to the corners the deflection creates a LOT of sidespin, making the ball very unnatural when you want to practice say a BH/FH transition drill. Second is that it's very limited in services, as the first bounce cannot be very close to the table's edge. This really limits the type of services you can practice against. The swivel head mechanism used by the Pongbot robots have far less issues with that, and you can further increase versatility using the Halo or Nova robot which you can move around more easily.

Ball spin control - The Amicus series has 5 levels of backspin and 7 levels of topspin, which gives you 5+7+1(no spin) = 14 levels of spin. The Pongbot series allows 23 selectable levels of spin and you can supposedly adjust it even further, they say infinitely. This is quite important, because on the Amicus a +5 spin level topspin is like your average counter, pretty meh, but a +6 level topspin is God-like, unreturnable at higher speeds. There really should be something in between those 2.

Cost - well, self explanatory. It's a little more than half the cost, especially now that apparently they're available on Amazon.

Cons:

Ball frequency - Amicus can go up to 120 balls/min, while the Pongbot ones can go up to 90. Now, 90 is pretty fast, but if you're doing a close to the table drill sometimes you might want to push the limit which is a bit over 100. It's not a huge deal to me though.

After sale support - Both the Amicus and PowerPong have support based in the US, I know for sure I can get replacement parts and guides on how to replace them if I need it. I have no idea what's available for Pongbot. In the end that was what convinced me to go with the Amicus Prime, because at the time I only had options to buy from 3rd party vendors from AliExpress. Now that they're available on Amazon maybe there's a support network set up?

Looking back, the Amicus would've been behind the PowerPong for sure, as PowerPong's better software is definitely worth it. If I can get assurances from Pongbot about after sales support, however, I think I would've picked them. As it is, I'm if they can offer the support needed then I'd consider picking up a Nova bot to complement my Amicus Prime. I also have one of those Suz table top bots right now, they're much better at simulating services or high balls due to the flexibility in placement, but it's very annoying that it's not programmable.
 
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I looked into Pongbot quite a bit before buying my Amicus Prime about 18 months ago. It's very well reviewed in China, and both the software and hardware are quite capable. Their robots are also a lot cheaper than the Amicus Prime, but in the end I was concerned about after sales support.

Based on my research the Pongbot machine has a few key pros and cons compared to the Amicus Prime (aside from the software/motherboard, the PowerPong Omega is the same as the Amicus Prime):

Pros:

Software - If you've never used the Amicus Prime's software, you have no idea how stupid it is. It's been out for many years and it literally can't even get simple things like changing the name of a drill consistently correctly. The software for the Pongbot machine appears to actually be something from 2024 and not from 2004.

Ball direction control - The Amicus series ones use a deflector to change the direction of the ball. This has some big downsides. First is that when you serve the ball to the corners the deflection creates a LOT of sidespin, making the ball very unnatural when you want to practice say a BH/FH transition drill. Second is that it's very limited in services, as the first bounce cannot be very close to the table's edge. This really limits the type of services you can practice against. The swivel head mechanism used by the Pongbot robots have far less issues with that, and you can further increase versatility using the Halo or Nova robot which you can move around more easily.

Ball spin control - The Amicus series has 5 levels of backspin and 7 levels of topspin, which gives you 5+7+1(no spin) = 14 levels of spin. The Pongbot series allows 23 selectable levels of spin and you can supposedly adjust it even further, they say infinitely. This is quite important, because on the Amicus a +5 spin level topspin is like your average counter, pretty meh, but a +6 level topspin is God-like, unreturnable at higher speeds. There really should be something in between those 2.

Cost - well, self explanatory. It's a little more than half the cost, especially now that apparently they're available on Amazon.

Cons:

Ball frequency - Amicus can go up to 120 balls/min, while the Pongbot ones can go up to 90. Now, 90 is pretty fast, but if you're doing a close to the table drill sometimes you might want to push the limit which is a bit over 100. It's not a huge deal to me though.

After sale support - Both the Amicus and PowerPong have support based in the US, I know for sure I can get replacement parts and guides on how to replace them if I need it. I have no idea what's available for Pongbot. In the end that was what convinced me to go with the Amicus Prime, because at the time I only had options to buy from 3rd party vendors from AliExpress. Now that they're available on Amazon maybe there's a support network set up?

Looking back, the Amicus would've been behind the PowerPong for sure, as PowerPong's better software is definitely worth it. If I can get assurances from Pongbot about after sales support, however, I think I would've picked them. As it is, I'm if they can offer the support needed then I'd consider picking up a Nova bot to complement my Amicus Prime. I also have one of those Suz table top bots right now, they're much better at simulating services or high balls due to the flexibility in placement, but it's very annoying that it's not programmable.

Thank you so much for sharing such a detailed review of our products. I'd like to address your concerns, particularly regarding after-sales support. Generally, if the spare parts are not intentionally damaged, we offer a free replacement service within one year.

For more information about our after-sales services and product manuals, please visit this page on our website.

Additionally, please note that our products are exclusively sold on our official online store website and Amazon store. Purchases from unauthorized platforms like Aliexpress are not covered by our guarantee or after-sales service.
 
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Thank you so much for sharing such a detailed review of our products. I'd like to address your concerns, particularly regarding after-sales support. Generally, if the spare parts are not intentionally damaged, we offer a free replacement service within one year.

For more information about our after-sales services and product manuals, please visit this page on our website.

Additionally, please note that our products are exclusively sold on our official online store website and Amazon store. Purchases from unauthorized platforms like Aliexpress are not covered by our guarantee or after-sales service.
Hey Pongbotstore! Thanks for being here on this forum. I have some more questions if you are ok answering them to the whole public:

1) how long have you been in business?
2) It seems like you do have a focus on reaching USA based customers...all your videos and instructions are in well written English. Would you agree?
3) Is there two spinning wheels within the robot head? How does the omni-s vary the spin in the shots? like does the head automatically rotate to produce the various side/under/top spins?
4) is there a place to see the list of pre-programmed drills that come with the robot?
5) how long does pongbot guarantee that parts are available for the robot?

Thanks again for all your help! i'm definitely highly interested in this robot.
 
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Thank you so much for sharing such a detailed review of our products. I'd like to address your concerns, particularly regarding after-sales support. Generally, if the spare parts are not intentionally damaged, we offer a free replacement service within one year.

For more information about our after-sales services and product manuals, please visit this page on our website.

Additionally, please note that our products are exclusively sold on our official online store website and Amazon store. Purchases from unauthorized platforms like Aliexpress are not covered by our guarantee or after-sales service.
Thanks, I didn't know you guys have an English language website now too. One thing not mentioned in there is what about after the 1 year warranty period? Can I still get replacement parts for a cost? These robots are fairly costly, I'd like be able to continue to maintain/repair it after the warranty expires.

BTW, I wonder if you have read the Amazon review on your Nova bot, the one asking for basically a table-top version of the Halo/Omni bot? I would love to have that too. The Nova bot right now is not quite as automated as the Halo/Omni, which of course makes it cheaper, but the automation of the Halo/Omni combined with the flexibility of placement of the Nova would make for one heck of a robot. I'd shell out $1000+ for such a robot, especially since there are no comparable robots on the market right now.
 
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Hey Pongbotstore! Thanks for being here on this forum. I have some more questions if you are ok answering them to the whole public:

1) how long have you been in business?
2) It seems like you do have a focus on reaching USA based customers...all your videos and instructions are in well written English. Would you agree?
3) Is there two spinning wheels within the robot head? How does the omni-s vary the spin in the shots? like does the head automatically rotate to produce the various side/under/top spins?
4) is there a place to see the list of pre-programmed drills that come with the robot?
5) how long does pongbot guarantee that parts are available for the robot?

Thanks again for all your help! i'm definitely highly interested in this robot.
I can probably answer some of that. They've been in business for quite a few years now, and in China they also sell much more advanced gear. They have a robot that serves using an robotic arm attached to an actual racket, for example, as well as an eagle-eye system. I'm actually pretty interested in the eagle-eye system as well.

Their robots use a 2-wheel system, the heads of the Omni and the Halo auto rotate for different spins. You have to manually rotate the Nova's head for different side spins, but it auto swivels for left/right placement.
 
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Hey Pongbotstore! Thanks for being here on this forum. I have some more questions if you are ok answering them to the whole public:

1) how long have you been in business?
2) It seems like you do have a focus on reaching USA based customers...all your videos and instructions are in well written English. Would you agree?
3) Is there two spinning wheels within the robot head? How does the omni-s vary the spin in the shots? like does the head automatically rotate to produce the various side/under/top spins?
4) is there a place to see the list of pre-programmed drills that come with the robot?
5) how long does pongbot guarantee that parts are available for the robot?

Thanks again for all your help! i'm definitely highly interested in this robot.
Thank you for your questions. Here are our detailed responses:
  1. Our R&D team, the core of PONGBOT, boasts decades of experience in robotics.
  2. Yes, our instructional videos and manuals are well-written in English.
  3. The Omni S Pro uses a dual-wheel system. With the integrated PongSmart algorithm, the wheels are expertly controlled to simulate various table tennis techniques. The robot head and serving wheels rotate to create side-spin balls.
  4. The NOVA S PRO offers 264 pre-programmed drills, the OMNI S PRO has 396, and the HALO S PRO includes 576. These can be found in our app, and you can also create custom drills tailored to your preferences and skill levels. Additionally, our app community features drills shared by other PONGBOT users, which you can access freely.
  5. Our standard warranty is one year, but the core parts are covered for three years. For more details on our after-sales policy, please visit this page.
If you have any further questions, please don't hesitate to reach out to us at [email protected]
 
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Thanks, I didn't know you guys have an English language website now too. One thing not mentioned in there is what about after the 1 year warranty period? Can I still get replacement parts for a cost? These robots are fairly costly, I'd like be able to continue to maintain/repair it after the warranty expires.

BTW, I wonder if you have read the Amazon review on your Nova bot, the one asking for basically a table-top version of the Halo/Omni bot? I would love to have that too. The Nova bot right now is not quite as automated as the Halo/Omni, which of course makes it cheaper, but the automation of the Halo/Omni combined with the flexibility of placement of the Nova would make for one heck of a robot. I'd shell out $1000+ for such a robot, especially since there are no comparable robots on the market right now.
Our standard warranty covers one year, with core parts covered for three years. After the warranty period, you can still obtain replacement parts at a very reasonable cost.

Compared to the NOVA S PRO, the HALO and OMNI models are more advanced. The NOVA S PRO is ideal for entry-level use, the OMNI S PRO is perfect for standard practice, and the HALO S PRO is designed for professional training.
 
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Hi,
We are also a Table Tennis Robot Company and our company is PongFox. We also have a service pad along with the robot, with which you can do service and return practice, this feature is not available in any of the other robots. Do checkout our product and connect with me through our website
 
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I can probably answer some of that. They've been in business for quite a few years now, and in China they also sell much more advanced gear. They have a robot that serves using an robotic arm attached to an actual racket, for example, as well as an eagle-eye system. I'm actually pretty interested in the eagle-eye system as well.

Their robots use a 2-wheel system, the heads of the Omni and the Halo auto rotate for different spins. You have to manually rotate the Nova's head for different side spins, but it auto swivels for left/right placement.
Thank you sooooo much! It’s clear that you are very knowledgeable about our products and us PONGBOT, and we truly appreciate it. As for the eagle-eye system, officially named SEEKER, it will be available in the market very soon.
 
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i went to the home page and watched the video and you really got me. I got an amicus expert and was mind blown by the prospect of a robot with an actual paddle (like shown in the video). I was very disappointed that the video misleads the customer to think you would offer something like a multiball feeder robot with an actuall paddle and more human like strokes.
 
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i went to the home page and watched the video and you really got me. I got an amicus expert and was mind blown by the prospect of a robot with an actual paddle (like shown in the video). I was very disappointed that the video misleads the customer to think you would offer something like a multiball feeder robot with an actuall paddle and more human like strokes.
I assume you want to get one as M-ONE which is one of our most advanced models?

You may check out the video via this link and let me know if I understand correctly. Thank you!
 
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