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Do you think i can retest an order ?Or do you have some alternative? Thank you

Thanks for the detailed breakdown and the tests with different rubbers. To apply your classification to my case: all my previous D09C sheets were indeed 'Tacky' (lifting the ball briefly). However, this specific defective sheet behaves exactly like your Bat 1. It is strictly 'Grippy' and...

Voici une proposition de réponse en anglais qui reprend tes points : remerciement, constat du défaut chez toi, et déception sur le rapport prix/service. Proposition de réponse :

Thanks for confirming you had the same issue! It proves that defective batches are a real problem and I am not alone. Regarding the terms: people often debate 'sticky' (holds the ball against gravity) vs 'tacky' (lifts it momentarily). But honestly, in my case, the rubber was neither. It had...

Hello, Regarding your search for shoes suitable for hard floors, I highly recommend looking at Babolat, specifically the Shadow Tour 5 Men. While Babolat is traditionally known for racquet sports, this model is exceptionally well-suited for the demands of Table Tennis for several reasons...

It is good to see alternatives like the Zyre 03. Honestly, after my recent experience, I find it hard to trust Butterfly anymore. Their quality control is slipping (I received a completely defective, non-tacky Dignics 09C), but the real issue is their attitude. Despite being a loyal customer...

Thank you wich Victas?

Thank you for your support. Unfortunately, they explicitly refused both a replacement and a refund, despite the 5 or 6 emails I sent trying to resolve this. I honestly get the impression that their customer service simply doesn't care.

Thanks for sharing your experience. It really seems like the quality control has become inconsistent. In your case it was 'barely tacky', but in my case (bought in Germany), it had absolutely zero tackiness. For a flagship product with such a high price tag, playing the lottery with batches...

I am very rigorous with my equipment (I always clean it and use protection sheets). But in this specific case, maintenance isn't the issue. The problem was noticeable straight out of the packaging. The rubber was brand new and sealed, yet it lacked the tackiness immediately upon opening, before...

Sorry in my side i don't have clearly the response

I unfortunately don't have a video to show you. However, the difference is unmistakable just by touching the surface. You don't even need a ball test to realize it: when I run my finger across the topsheet, the friction is simply missing on this new sheet compared to the previous ones. It feels...

Thanks for the detailed breakdown. To use your classification: all my previous Dignics 09C sheets were indeed 'Tacky' (they could lift the ball briefly). However, this specific sheet I received is strictly 'Grippy'. It does not lift the ball at all, not even for a fraction of a second. The...

Thank you for your support. Unfortunately, they explicitly refused both a replacement and a refund, despite the 5 or 6 emails I sent trying to resolve this. I honestly get the impression that their customer service simply doesn't care.

Thank you for this correction

Thanks for your remark. Unfortunately, in my case, the rubber is not sticky at all. regarding the vocabulary, I used the term 'tacky' simply because that is the official wording used by Butterfly to describe the characteristics of the Dignics 09C (please see the attached screenshot).

I can rule out the counterfeit possibility because I purchased it directly from the official Butterfly GmbH website in Germany. So it is definitely an authentic product. As for the formula change, it's possible, but it's frustrating that there is no official communication about it.

Thanks for your remark. Unfortunately, in my case, the rubber is not sticky at all. regarding the vocabulary, I used the term 'tacky' simply because that is the official wording used by Butterfly to describe the characteristics of the Dignics 09C (please see the attached screenshot).

don't have a video, unfortunately. However, I have been using this rubber for a long time. I was very surprised to see that my old sheet was still sticky, while the new one was not sticky at all right out of the package. (I have attached the photo of the batch codes again for reference).

The protective sheet was actually fine. It was applied correctly, with no bubbles, and adhered well to the rubber. I don't think the issue comes from the film or storage. I am convinced this is a specific manufacturing defect (an isolated case) that Butterfly just refuses to admit.