Has anybody returned items to Aliexpress before for refund?

[TensorBackhand]

How does this work? Did you have any troubles?

 

[plunder]

I did, earlier this year. i returned the items in unused condition, Like New, ready to be re-sold as New . was plastic bracelets worth 11us$. it didn't cost me any return shipping cost, and the return reached the destination fast and the refund was processed fast too. caht remember many details other than it was a good return process experience, similar to amazon

 

[TensorBackhand]

I did, earlier this year. i returned the items in unused condition, Like New, ready to be re-sold as New . was plastic bracelets worth 11us$. it didn't cost me any return shipping cost, and the return reached the destination fast and the refund was processed fast too. caht remember many details other than it was a good return process experience, similar to amazon

Do you know before hand whether the return will be free or not?

 

[plunder]

iirc the website had provided a return label 🏷️ for free, so yes, i would have known beforehand.
funnily i have no recollection about much or any details about the return process. There was a live tracking page on alix showing all steps from my door back to the vendor's receipt who had to give the final green light (return complete).

 

[kevin.c]

How does this work? Did you have any troubles?

returned my Yinhe-Pro03 with no dramas, return was approved by AliExpress within 30 mins. return was free with returning shipping label with australian post. got the full amount back - 10% which is due to GST not being refunded.

 

[Gtsnake]

Never actually 'returned' an item. Since it's shipping half way around the world. I've gotten plenty of refunds though because items don't show up. Lost of stolen in the delivery process. They just send the money with a request for an explanation.

It's amazing I only receive 70-80% of my orders. The total amount of missing (stolen) items must be huge. I just wonder if the retailers or shipping companies absorb all those losses.

 

[piligrim]

You want to return fake tenergy?

 

[Grumms]

I do it frequently, for different purpose :

• Poor sizing
• Item missing from the package (it happened once for a Moon 12)
• Item malfunctioning
• I made a mistake when I ordered (wrong handle type for example)

I never had any problem. They ask picture or video from the malfunctioning/broken reason, that's all. Then they provide the label for shipment and I put the package in a locker.

 

[TensorBackhand]

I do it frequently, for different purpose :

• Poor sizing
• Item missing from the package (it happened once for a Moon 12)
• Item malfunctioning
• I made a mistake when I ordered (wrong handle type for example)

I never had any problem. They ask picture or video from the malfunctioning/broken reason, that's all. Then they provide the label for shipment and I put the package in a locker.

returned my Yinhe-Pro03 with no dramas, return was approved by AliExpress within 30 mins. return was free with returning shipping label with australian post. got the full amount back - 10% which is due to GST not being refunded.

iirc the website had provided a return label 🏷️ for free, so yes, i would have known beforehand.
funnily i have no recollection about much or any details about the return process. There was a live tracking page on alix showing all steps from my door back to the vendor's receipt who had to give the final green light (return complete).

I applied for a return on the Pro 05. They gave me 2 options, a $4 partial refund or a full refund.

This is the email they sent me. It says "buyer pays the return shipping fee". Did you receive the same kind of email? Why wouldn't they give me the free shipping label like you guys got?

 

[turbozed]

I've started returns for a few items. Both times the seller just told me to keep the item and they ended up refunding me the full amount.

Some of them figure the cost to process the return isn't worth it I guess. It was a Sanwei 75 Inner that I ordered a ST handle and they sent me a FL. So maybe they only do it when they mess up on the order rather than just you changing your mind about a purchase.

 

[Grumms]

I have free return with AliExpress. Maybe linked to some EU legislation.

 

[Ultravisitor]

Not every seller does free returns. Thats why I prefer "choice" products they have better return policies

 

[TensorBackhand]

What does it mean by "barcode"?
Some of the items are just a blade inside film.

 

[Grumms]

Just put the original item in a box. I have the same requirement than you and never paid attention to it.

 

[TensorBackhand]

Just put the original item in a box. I have the same requirement than you and never paid attention to it.

Is there any difference between bringing the return package to a post office or having the post office pickup from home?

 

[Tony's Table Tennis]

I've started returns for a few items. Both times the seller just told me to keep the item and they ended up refunding me the full amount.

Some of them figure the cost to process the return isn't worth it I guess. It was a Sanwei 75 Inner that I ordered a ST handle and they sent me a FL. So maybe they only do it when they mess up on the order rather than just you changing your mind about a purchase.

Sounds about right
Seller mistake - seller absorbs
Buyers mistake - buyer absorbs
That should be fair, else sellers will just close down if buyers abuse the system

 

[TensorBackhand]

Just put the original item in a box. I have the same requirement than you and never paid attention to it.

I dropped off several items for return. Is there a way for me to track their progress? I don't see something in the app itself.

 

[TensorBackhand]

I refunded several items to Aliexpress. It was a fairly smooth process. I'm pretty impressed with that process actually.

The shipping label is free and easy to print out. And You can just return the item in the same package it came in. You can even ask the post office worker to come pickup the package at your house, so I never even need to go out.

 

[Lazer]

I refunded several items to Aliexpress. It was a fairly smooth process. I'm pretty impressed with that process actually.

The shipping label is free and easy to print out. And You can just return the item in the same package it came in. You can even ask the post office worker to come pickup the package at your house, so I never even need to go out.

You are just like the girls here, they want one clothing item, they buy four keep one and return the rest 🙃

Cheers
L-zr

 

[TensorBackhand]

You are just like the girls here, they want one clothing item, they buy four keep one and return the rest 🙃

Cheers
L-zr

I returned the Rxton 9 40.5 National because I got the Rxton 9 41d provincial, and I felt it would be too similar. I also returned a blade where the handle was just way too thick.

So...not quite the same. But Swedish girls are awesome, nothing wrong with that.