Aliexpress delivery problem?

[kindof99]

I had an order at Aliexpress. It was shipped by Cainai and shown delivered to some delivery room, but not my address. I opened a case at Aliexpress for refund, but was rejected. I contacted Cainai and they were working on it.

I have not had any problem for purchases at ALiexpress shipped to US before. But this case really disappointed me. I felt that Aliexpress and Cainai should work together, Instead they work separately and you need to get involved if anything happens. It can be time consuming and boring. May I should just buy from TT11 in the future.

Anyone had any delivery problem from ALiexpress before?

 

[J-fed]

I had an order at Aliexpress. It was shipped by Cainai and shown delivered to some delivery room, but not my address. I opened a case at Aliexpress for refund, but was rejected. I contacted Cainai and they were working on it.

I have not had any problem for purchases at ALiexpress shipped to US before. But this case really disappointed me. I felt that Aliexpress and Cainai should work together, Instead they work separately and you need to get involved if anything happens. It can be time consuming and boring. May I should just buy from TT11 in the future.

Anyone had any delivery problem from ALiexpress before?

Nothing but good experiences so far here in Japan. TT equipment has been cheap and good. I also mountain bike. I bought some carbon handle bars and then realised they must be fake and possibly dangerous. They gave me a full refund.
Only bad thing is the flagrant misrepresentation of prices and product specification. They are clearly trying to make it difficult to understand what you are ordering as a first time customer. I don't appreciate that. You have to get used to their basic subterfuge.

 

[kindof99]

Aliexpress was really impressing me on their shipping and pricing, but that would only be good if there was no problem. I had a couple of items damaged during the shipping, and got refund pretty quickly.