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So I tried to buy some booster off of Aliexpress. It took 6 weeks and supposedly it was "delivered". However I never got anything. Nothing in the mailbox, doorstep, chimney.....nothing. So I tried to start a refund process. Well they require a picture of the product. How in the fk do you provide a picture of something you never received?!? So my refund was denied and now I'm out $15. I know it's not a lot of money but it just sucks to throw money away.
Granted it's not their fault because of the delivery service but the logistics is just so far away and too many things can happen during the journey. So my only complaint about Aliex is their return/refund process. I never had an issue with other vendors and the items get shipped around the world too. For example TT11. I usually try to buy from them because they're so good but this time I bought some other stuff at the same time so I figured I get some booster too. Live and learn.
Granted it's not their fault because of the delivery service but the logistics is just so far away and too many things can happen during the journey. So my only complaint about Aliex is their return/refund process. I never had an issue with other vendors and the items get shipped around the world too. For example TT11. I usually try to buy from them because they're so good but this time I bought some other stuff at the same time so I figured I get some booster too. Live and learn.