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Hello everyone,
I recently purchased a DHS W968 Golden Grand Slam blade. Since this blade is not sold in my country, I had to buy it through an intermediary service. After receiving it, I verified the serial number on the official website and confirmed that the product is completely authentic.
However, I encountered a serious problem. After gluing rubbers onto the blade using Butterfly Free Chack glue and playing with it for a while, I decided to remove the rubber. When I did, the top ply of the blade was severely damaged and parts of the wood surface came off with the rubber.
I also experienced the exact same issue on the other side of the blade when removing the rubber there as well.
Honestly, I was very surprised and disappointed to see this happen on such an expensive blade. I did not expect something like this from a product at this price level.
I contacted DHS support via email and included the blade’s serial number along with photos explaining the situation, but unfortunately I have not received any response so far.
Has anyone here experienced something similar or knows what I should do in this situation? Any advice would be greatly appreciated.
Thank you.
I recently purchased a DHS W968 Golden Grand Slam blade. Since this blade is not sold in my country, I had to buy it through an intermediary service. After receiving it, I verified the serial number on the official website and confirmed that the product is completely authentic.
However, I encountered a serious problem. After gluing rubbers onto the blade using Butterfly Free Chack glue and playing with it for a while, I decided to remove the rubber. When I did, the top ply of the blade was severely damaged and parts of the wood surface came off with the rubber.
I also experienced the exact same issue on the other side of the blade when removing the rubber there as well.
Honestly, I was very surprised and disappointed to see this happen on such an expensive blade. I did not expect something like this from a product at this price level.
I contacted DHS support via email and included the blade’s serial number along with photos explaining the situation, but unfortunately I have not received any response so far.
Has anyone here experienced something similar or knows what I should do in this situation? Any advice would be greatly appreciated.
Thank you.