I bought several rubbers from him around 2019 when I was in the USA. His prices were the cheapest I could find. The order management experience was less than ideal - there were no order updates, tracking info etc. It took a few weeks for the shipment(s) to arrive. I do not think he responded to my emails enquiring about the status of the orders.
I shifted to India in 2022 and placed an order - this time from India. This was a disaster. The payment was of course taken but there was no update about my order anywhere - not on the portal, not on email or text. I waited for several weeks. Weeks turned into months. Luckily, I had paid through PayPal (it may be that PayPal was the only payment option - I do not recall exactly). I raised a dispute with PayPal by providing the screenshots of the order page, copies of the multiple emails I sent to the seller enquiring about the status of my order (with zero response to them) etc.
PayPal did their part and refunded me my money. However, I was very disappointed that a website from where I used to order stuff for such great prices, no longer remained an option after that experience. I could see that inventory was never updated on the site for months (the 'number available' figure remained the same across months for all the products I used to frequently check) and so wondered whether they were operational at all (except for the part where the payment is taken
).
And now, recently when I typed princett in Google, I saw that their domain was up for sale. Even though the site was unreliable and the seller was not communicative, it was a place where I used to frequent as I LOVE Chinese equipment and the prices were the best that I had seen anywhere. Sad to see princett go out of business.
