Should I seal the viscaria I'm getting off of megaspin?

says Spin and more spin.
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Well, i was thinking of sealing the FH side of my Viscaria with a hope to somehow improve the speed. :)

Well, if you want more speed, make sure you seal it with Fastidium. And if you've never heard what Fastidium is, you will have to ask Der_Echte how you can get your hands on some.


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I got 3 sheets of Hurricane 3 from Megaspin, and they were fake. you can tear the sheet with barehand just like you tear up a sheet of paper. Very dissapointing!

Nikoli, we don't sell fakes and no serious business would risk it. Had you reported your case to our support? I don't remember receiving such a complaint about an H3.




Bernard
Megaspin.net
 
Nikoli, we don't sell fakes and no serious business would risk it. Had you reported your case to our support? I don't remember receiving such a complaint about an H3.


Bernard
Megaspin.net
H3.jpg

Hi Bernard,
How are you?
As you can see, i don't know much but maybe a thing or two about Hurricane Series. I'm a very straight forward person, and as a customer, i wouldn't lie about the experience i had with any product i used. My previous comment was just pure experience sharing with the fellows without any harm intention to Megaspin business. However, since this is a small community, and for the shake of Table Tennis growth and sustainability, i shall go back and delete my previous comment. Hope it doesn't bother you!

p/s: and at the end of my MBA course in the States, the Capstone professor stood up straight, looked at us in the eyes and said this before our goodbye - "remember folks, customer service matters"!

regards,
Nikoli
 
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says Spin and more spin.
says Spin and more spin.
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View attachment 8994

Hi Bernard,
How are you?
As you can see, i don't know much but maybe a thing or two about Hurricane Series. I'm a very straight forward person, and as a customer, i wouldn't lie about the experience i had with any product i used. My previous comment was just pure experience sharing with the fellows without any harm intention to Megaspin business. However, since this is a small community, and for the shake of Table Tennis growth and sustainability, i shall go back and delete my previous comment. Hope it doesn't bother you!

p/s: and at the end of my MBA course in the States, the Capstone professor stood up straight, looked at us in the eyes and said this before our goodbye - "remember folks, customer service matters"!

regards,
Nikoli

So, Nikoli, I am a bit confused. Does this post mean that you think the H3's that you got from MegaSpin were real and that your previous quote was inaccurate? Are you taking back that statement that they sold you fake H3? Did you ever put in a customer complaint that you thought the rubbers may be fake? So many questions that this post, after your previous assertion raises.

Of course any good rubber can be easily damaged. They are made of, well, RUBBER.


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View attachment 8994

Hi Bernard,
How are you?
As you can see, i don't know much but maybe a thing or two about Hurricane Series. I'm a very straight forward person, and as a customer, i wouldn't lie about the experience i had with any product i used. My previous comment was just pure experience sharing with the fellows without any harm intention to Megaspin business. However, since this is a small community, and for the shake of Table Tennis growth and sustainability, i shall go back and delete my previous comment. Hope it doesn't bother you!

p/s: and at the end of my MBA course in the States, the Capstone professor stood up straight, looked at us in the eyes and said this before our goodbye - "remember folks, customer service matters"!

regards,
Nikoli

Which is why I buy from Megaspin whenever I can, and have for a long time. I don't have any association with them, just a very experienced customer.
 
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So, Nikoli, I am a bit confused. Does this post mean that you think the H3's that you got from MegaSpin were real and that your previous quote was inaccurate? Are you taking back that statement that they sold you fake H3? Did you ever put in a customer complaint that you thought the rubbers may be fake? So many questions that this post, after your previous assertion raises.

Of course any good rubber can be easily damaged. They are made of, well, RUBBER.


Sent from Deep Space by Abacus

See, the thing is, i really hesitate talking about Hurricane H3 (Commercial or Neo) series because it is a very sensitive topic, and you might as well know that there are great debates from all over the world regarding this topic. So, it would be wise for us not to create another mess here.

I would not claim myself as an expert in regards to H3, however, from the previous experience, i can pretty much tell which H3 product is legit, and which is fake. In general, regardless the hardness of the rubber, legit products should possess the following physical characteristics:

1- Both sponge and top sheet must be elastic (won't tear as paper as you pull the corners apart)
2- Top sheet must be tacky when first out of plastic wrap. Upon close inspection, there shouldn't be tiny holes (needle head size) on the top sheet.
3- The 3d print on topsheet should be clear, and consistent
4- The print on the sponge must be clear, no smears whatsover.
5- The color does not fade (whether you use Black or Red version).

I shall not discuss the play characteristics as that would be personal preference. Anyway, the ones i got from MS store were both black and red. This is the funny thing: after play, i always use protective sheets for my rubbers. And when i use the red rubber, the colour faded and stained the protective sheet with red dye. The worst part is that when i use my sweat to clean the rubber during play, the red dye also stains my hand. The top sheet wouldn't grasp the ball no matter how open my bat angle is. I was so disappointed so i took the rubber off my blade, but what surprised me more was that, the sponge was so crisp that it torn up like a sheet of sand paper when i was peeling it.

I've purchased sheets from all over the world, (you can name any credible sites), and my success rate (luck) is prolly 50%. I hardly believe in the provincial or NT version, so i always choose to go with Market version. What i do was to just order a couple sheets from 1 site, and if the ones i got are genuine (physical, play characteristic, hardness test passed), i would order the whole batch (10-15 sheets) to keep it consistent through out the year. Here and there, friends would offer me Provincial or NT, i'll try to inspect and try my luck with it, but to be honest with you all, i haven't been satisfied at all. So, can you tell me, if you were in my shoes, would you consider the sheets from MS Store were legit? (even my friends laughed at me when i showed them the sheets after use).

Should i raise this matter with the store? I prolly would, but what would i get back as response this time? Prolly just like the other sites told me: e.g. DHS Canada - "we are the authorised dealers, we don't sell fake products". And can you see, i didn't even bother to file a complaint and MS already posted in this forum that they don't sell fake products. :)

The thing is, i trust what Bernard said, but i wouldn't trust the regional dealers that send him the products, especially the ones claimed themselves DHS authorised dealers. China is the king of counterfeits. They even have counterfeit Apple stores (flag ship stores) - can you believe it? let alone just a few rubber sheets from DHS. :)

The thing is, when they ship the whole package to local dealers, they would mix 30% good rubbers with 70% counterfeit products (from my experience with the local dealers). So when you buy one, and you get lucky, it's genuine, and you're excited, you get 10 more, and 3-7 is what you get! Lots of my friends quit H3 for the same reason. First sheet, perfect! Second sheet, you just want to bash your racquet on the table edge!

Cheers,

p/s: no rubber tuning!
 
Which is why I buy from Megaspin whenever I can, and have for a long time. I don't have any association with them, just a very experienced customer.

No offense! i also order other products from them as well. I find the Evolution no. 3 glue they sold me were very nice. just not the H3! After all, they are just a distributor, they don't test every product they sell. And if i were them, i wouldn't either.
 
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No offense taken.

Once Megaspin shipped a blade that got broken in transit (a Viscaria in fact, several years ago). I think they probably could have packed it better, but I am also convinced it was not their fault, something in the UPS truck probalbly fell on it and crushed the thing. A Viscaria blade is extremely difficult to break. Anyway, the bottom line is Megaspin replaced the blade for me without a problem. Also, i really like that they ship things the same day they receive the order. Also, there is always someone to answer the phone and I think their website is up to date about whether something is in stock or not. A pet peeve of mine is on other websites where you place an order, the website indicates something is in stock, and then one or two days later you get an email that says sorry, we are out of stock of that item, would you like something else. That has happened to me more than once.

I think customer service is one of the best things about Megaspin, so I am pretty loyal.
 
says Spin and more spin.
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Okay Nikoli. I think that is a thorough post. One thing I know with DHS commercial H3 is, the quality control is wildly bad and you can get a very good sheet or a very bad one. I think you pinpointed this in your post nicely. There also are lots of counterfeits.

And it is hard to say if you got some lousy sheets or if you got counterfeits. But if you didn't contact MegaSpin to explain the situation, it is pretty hard to know how they would have handled the situation.

I think Baal's experience with his crushed Viscaria gives us an idea of how they might have handled it, given the chance.

But you did present excellent information about why you need to beware when buying any version of H3.

Der_Echte, are we going to have to deal with be goon squad chasing us again?


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Nikoli, I understand what you mean. It appears like you got a low quality product.
Whenever you are not happy with your order, please contact our support so we get things right for you.

Bernard
Megaspin.net
 
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