Joola customer support - Joola Dynaryz ZGX

[Fedex78]

Have you tried K3?

Yes. On zqh 90 too. Way too fast and uncontrollable, maybe i had a bad sheet, for this reason i didnt mention it.

Hey, now you can thank me man 😉

 

[hclnnkhg]

It is faster than rakza z and dignics 09C. It has more spin and less throw than rakza z, the same spin of dignics 09C, for serves it has more spin than both rakza z and dignics 09C, for short strokes it has more spin and control than rakza z and 09C. On counter top spin I have yet to try zgx...

Faster, more control and same/better spin than 09c, wow.

 

[Fedex78]

Faster, more control and same/better spin than 09c, wow.

yes, it is a remarkable rubber, kudos to Joola R&D

 

[TensorBackhand]

Yes. On zqh 90 too. Way too fast and uncontrollable, maybe i had a bad sheet, for this reason i didnt mention it.

Hey, now you can thank me man 😉

So K3 is faster than ZGX?

 

[gianlucamusco]

ZGX is faster than K3

 

[FrenchFrog33]

The worst racket assembly that I experienced was from Joola USA. The rubber was loose on one side and the edge tape was hanging off the paddle.

 

[Matt Hetherington]

The worst racket assembly that I experienced was from Joola USA. The rubber was loose on one side and the edge tape was hanging off the paddle.

Did you contact their customer support at all?

 

[FrenchFrog33]

Did you contact their customer support at all?

Joola customer service was awful. When I had questions, I couldn't get a reply.

 

[Matt Hetherington]

Joola customer service was awful. When I had questions, I couldn't get a reply.

Interesting, usually now they do everything on call. Was this recent?

 

[FrenchFrog33]

Interesting, usually now they do everything on call. Was this recent?

Several months ago.

 

[ben1229]

Interesting, usually now they do everything on call. Was this recent?

Matt. See what joola sent me.

 

[TensorBackhand]

Matt. See what joola sent me.

Why Joola and not double fish?

 

[ben1229]

Why Joola and not double fish?

You see how many balls I bought? Thats donates to community center, they send me the wrong one. And double fish ball ship from China, too long.

 

[TensorBackhand]

You see how many balls I bought? Thats donates to community center, they send me the wrong one. And double fish ball ship from China, too long.

But even weirder, why does Joola have Sanwei balls?

 

[ben1229]

But even weirder, why does Joola have Sanwei balls?

That is what I asked Matt.

 

[TensorBackhand]

That is what I asked Matt.

I'm getting ready to order 30 Double Fish 3-star V40 balls for $13 on Aliexpress. Plus there is $4 discount when spending $20. So it will end up being only about $10 for 30 balls.

Although shipping takes slightly longer, I can live with that.

 

[Matt Hetherington]

Matt. See what joola sent me.

Well that's bordering on the absurd. Can you email me the screenshots and your order number to [email protected]

 

[Matt Hetherington]

Actually nevermind that, I see it on the screenshot anyway. It looks like Megaspin's stock. I will find out what clumsy error they made here.

 

[Matt Hetherington]

That is what I asked Matt.

Looks like the warehouse was holding some stock for Megaspin who are one of our bigger vendors. This is their error. Can you email me [email protected] and I will arrange a return shipping label for you and get you 6 boxes sent out, plus 2 on the house for the fiasco.

 

[ben1229]

Looks like the warehouse was holding some stock for Megaspin who are one of our bigger vendors. This is their error. Can you email me [email protected] and I will arrange a return shipping label for you and get you 6 boxes sent out, plus 2 on the house for the fiasco.

Email you